QuoteAhead App Privacy Policy

Introduction

Taskmaster, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you download, install, register with, access, or use the QuoteAhead mobile application (the "App").
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App, and in email, text, and other electronic communications sent through or in connection with the App.

This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through this App.
• You provide to or is collected by any third party (see Third-Party Information Collection).

Our websites and apps, and these other third parties, may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 18

The App is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Information We Collect and How We Collect It

We collect information from and about users of our App:

• Directly from you when you provide it to us.
• Automatically when you use the App.
• From third-party services with which you interact while using the App.
• Through cookies or similar tracking technologies to analyze usage and improve our services.
• Through customer support interactions or feedback submissions.

Information You Provide to Us

When you download, register with, or use this App, we may ask you to provide information:

• By which you may be personally identified, such as your name, postal address, email address, telephone number, or company name, company address, payment information (e.g., billing address or partial credit card details), or any other identifier by which you may be contacted online or offline (personal information).
• That is about you but individually does not identify you.

This information includes:

• Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and subscribing to our service. We may also ask you for information when you report a problem with the App.
• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
• Your search queries on the App.
• Job and Task Information: Details related to job titles, descriptions, scheduled dates, and assigned tasks.
• Client Information: Data about your clients, including their names, addresses, and contact information, provided during quote or invoice creation.
• Uploaded Files: Any files or attachments you upload, such as images, logos, or documents associated with quotes or invoices.
• Tax Information: Tax rates or preferences you select during quote or invoice creation.
• Usage Data: Information on how you use the App, such as features accessed, time spent on the App, and interactions with specific components.

You may also provide information for publication or display (Posted) on public areas of the App or websites you access through the App. Your User Contributions are Posted and transmitted to others at your own risk, and we cannot control the actions of third parties with whom you may share your Posted information.

Information We Collect Through Automatic Data Collection Technologies

When you download, access, and use the App, it may automatically collect:

• Usage Details: Certain details of your access to and use of the App, including traffic data, location data, logs, and communication data.
• Device Information: Information about your mobile device and internet connection, including the device's unique identifier, IP address, operating system, browser type, mobile network information, and telephone number.
• Stored Information and Files: Metadata and other information associated with files stored on your device, such as photographs, audio and video clips, personal contacts, and address book information.
• Location Information: The App does not collect real-time location information unless explicitly permitted. We collect addresses provided via forms and do not track your location without permission.

If you do not want us to collect this information, do not download the App or delete it from your device. You may opt out of data collection at any time by contacting us at [email protected]. Note that opting out of location data collection will disable location-based features.

We may also use these technologies to track your activities over time and across third-party websites, apps, or other online services (behavioral tracking). For more details, please see our Do Not Track Disclosure.

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies): A cookie is a small file placed on your smartphone. You may be able to refuse mobile cookies by adjusting your device settings; however, doing so might limit your access to certain parts of our App.
• Web Beacons: Pages of the App and our emails may contain small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) that permit us to count users who have visited those pages or opened an email and to gather related statistics.

Third-Party Information Collection

When you use the App, certain third parties may automatically collect information about you or your device. These third parties include advertisers, ad networks, ad servers, analytics companies, your mobile device manufacturer, and your mobile service provider. They may use this information for interest-based (behavioral) advertising or targeted content. We do not control their tracking technologies.

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, to:

• Provide you with the App and its contents, along with any other products or services you request.
• Fulfill any other purpose for which you provide the information.
• Send you notices about your account/subscription, including expiration and renewal notices.
• Carry out our contractual obligations, including billing and collection.
• Notify you of App updates and changes to our products or services.

The usage information we collect helps us improve our App and deliver a more personalized experience by:

• Estimating our audience size and usage patterns.
• Storing information about your preferences to customize the App according to your interests.
• Speeding up your searches.
• Recognizing you when you use the App.

We use location information to maintain the organization of users’ clients. We may also use your information to contact you about our own and third parties’ goods and services. If you do not wish to receive such communications, please adjust your preferences in your account profile.

Additionally, we may use your information to display advertisements to our advertisers’ target audiences. Although we do not disclose your personal information for these purposes without your consent, interacting with an advertisement may signal that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction. In addition, we may disclose personal information that we collect or that you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business who are bound by contractual obligations to keep your personal information confidential.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale of Taskmaster, LLC’s assets, where personal information is among the assets transferred.
• To third parties for marketing their products or services if you have not opted out. We require these third parties to keep your personal information confidential and use it only for the stated purposes.
• To fulfill the purpose for which you provided the information.
• For any other purpose disclosed by us when you provide the information, with your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including the App End User License Agreement available at https://quoteahead.com/EULA and for billing and collection.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Taskmaster, LLC, our customers, or others—including for fraud protection and credit risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

• Tracking Technologies: You can set your browser to refuse all or some cookies or alert you when cookies are being sent. Blocking cookies may limit access to parts of the App.
• Location Information: You can choose whether to allow the App to collect real-time location information via your device’s privacy settings. Blocking this may reduce App functionality.
• Targeted Advertising by the Company: If you do not want us to use the information we collect to deliver targeted advertisements, you can opt out by contacting us at [email protected] or by adjusting your advertising preferences in your account profile.
• Disclosure for Third-Party Advertising and Marketing: If you do not want us to share your personal information with unaffiliated third parties for advertising and marketing purposes, you can opt out by contacting us at [email protected] or by adjusting your user preferences.

Note: We do not control third parties' collection or use of your information for interest-based advertising. Some third parties may offer ways to opt out of such practices.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the App and visiting your account profile page. Alternatively, you may email us at [email protected] to request access to, correction of, or deletion of any personal information you have provided.

Please note that we cannot delete your personal information except by also deleting your user account, and we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies may remain viewable in cached or archived pages, or might have been copied by other users. The use of information provided on the App, including User Contributions, is governed by our Terms of Service.

Your State Privacy Rights

State consumer privacy laws may provide additional rights regarding our use of your personal information. For example, California residents may learn more about their privacy rights by visiting this page.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing. To view this law, visit this link. To make such a request, please email [email protected].

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide is stored on secure servers behind firewalls, and any payment transactions are encrypted.

However, the transmission of information via the internet and mobile platforms is not completely secure. While we strive to protect your information, we cannot guarantee its security, and any transmission is at your own risk.

The safety and security of your information also depends on you. Where we have provided you with a password for access to certain parts of our App, you are responsible for keeping this password confidential. We urge you not to share your password with anyone and to be cautious about sharing information in public areas of the App.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat your personal information, we will notify you by email to the address provided in your account and/or through a notice on our website. The date the privacy policy was last revised is noted at the top of this page. It is your responsibility to ensure that we have an up-to-date email address for you and to periodically review this privacy policy for any changes.

Do Not Track Disclosure

Taskmaster takes user privacy and security seriously. Some web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We currently do not respond to browser “Do Not Track” signals, as there is no standard for how online services should respond to such signals.

Contact Information

For any questions or comments about this privacy policy and our privacy practices, please contact us at [email protected].